Job Description

Daily Transaction Processing

• Process and update daily Stock Check (SC) and SC VIP transactions in accordance with established SOPs
• Process daily stock transfer requests and ensure completion within agreed timelines
• Verify completeness and accuracy of supporting documents before processing transactions
• Monitor daily transaction status and follow up on outstanding items until closure
• Ensure all transactions are processed accurately and within the required SLA

Ad-hoc Operational Activities

• Process Barcode Exchange (BEX) requests and maintain supporting documentation
• Support transaction processing related to Store Closed activities
• Handle and resolve Wrong Label Issue requests
• Support store migration activities, including data validation and post-migration updates
• Process inventory adjustments related to Police Report (PLC) cases
• Process Write Off (WOF) and Inactive SKU requests based on approved documentation
• Process TF Commit-In and Remove Commit-In requests accurately
• Process approved Write Off Below Cost transactions in compliance with company procedures

Monitoring and Reporting

• Conduct weekly reviews of store stock movement to identify unusual patterns or discrepancies
• Prepare and maintain transaction logs, status trackers, and operational reports
• Highlight abnormalities and escalate issues requiring further investigation
• Provide periodic updates and reports to supervisors and management

Documentation and Compliance

• Maintain complete and organized records of all processed transactions
• Ensure all activities comply with company SOPs, approval and internal controls
• Support internal and external audit requirements by providing supporting documentation
• Maintain proper filing and document retention practices

Coordination and RTM Liaison

• Act as the first point of contact for operational matters within the assigned scope
• Liaise with Retail Dept regarding transaction clarifications, issue resolution, and operational guidance during the transition period
• Coordinate with Stores, RTM Center, Warehouse Operations and other stakeholders to ensure timely completion of requests
• Follow up on pending cases and communicate progress updates to relevant parties
• Escalate unresolved issues to supervisors and RTM where necessary
• Support knowledge transfer activities between RTM and the Indonesia team

Requirements

• Minimum Bachelor Degree in Business Administration, Accounting, Information Systems, Supply Chain or related fields
• Fresh graduates are encouraged to apply
• Experience in retail administration, inventory operations, or data entry will be an advantage
• Basic understanding of retail inventory and stock movement processes
• Proficient in Microsoft Excel
• Strong attention to detail with high accuracy in data processing
• Able to work under pressure and manage multiple priorities