16 October 2020
MR.DIY Receives Frost & Sullivan’s Recognition as Market Leader in Malaysia Home Improvement Retail Industry

MR D.I.Y. Group (M) Berhad (“MR.DIY”) took home the Malaysia Home Improvement Retail Market Leadership Award at the 2020 Frost & Sullivan Best Practices Awards today.

This is a nod to the efforts of the homegrown retailer — encompassing the brands MR.DIY, MR.TOY and MR.DOLLAR, who is receiving this award from the global business consultancy firm in recognition of its achievements in Malaysia’s home improvement retail industry.

The Best Practices Awards recognise people and organisations that have accomplished an innovative or disruptive breakthrough, and exhibited exemplary achievements in strategies and processes. Many of the awardees have toiled for months and years to make a difference in their respective companies and industries.

MR.DIY’s Vice President, Marketing, Andy Chin, said: “We are humbled by this win, particularly at this unprecedented time which has triggered an extremely challenging economic climate. We too are very grateful to be receiving this prestigious award from a globally recognised and respected organisation such as Frost & Sullivan”. 

“Receiving this award is a validation of our consistent and innovative efforts towards becoming a market leader in the home improvement retail industry. It is truly a credit to each and every one of our staffs’ dedication and diligence to their duties and to the support of our customers, who have placed their trust and loyalty in our brands   over the years. This award will also serve as an inspiration for us to continuously improve ourselves to better serve our customers and to grow further,” he added.

Frost & Sullivan follows its proprietary, measurement-based methodology combined with extensive research, in-depth interviews, analysis and benchmarking to shortlist deserving companies in each category. With real-time performance indicators  such as market share, revenue growth, customer acquisitions, product/service value, and technology adoption forming the backbone of the selection process, the winners represent the best of the best in the Asia-Pacific region.

This is not the first time that MR.DIY has garnered recognition on the international stage. The home-grown home improvement retailer also previously won the “Winner in Retail – Home Improvement Category (National Tier)” award in the World Branding Awards in 2018 and 2019. 

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