Vacancy Announcement

Job Context: We are looking for an Assistant Branch Manager (ABM)

COMPANY BACKGROUND:

MR. D.I.Y. Group was established in 2005 in Malaysia and now operates over 5,500+ stores across 18 countries globally. With store sizes ranging from 400 to 3,000 sqm, the company offers more than 20,000 innovative products across 10 departments: household, hardware, electrical, stationery & sports, computer & HP accessories, furnishings, gifts, car accessories, jewelry & cosmetics, and toys. This wide range of products is designed to provide a comprehensive and enjoyable family shopping experience. Currently, with over 23,000 employees, MR. D.I.Y. serves more than 500 million consumers annually.

Vision: To become the largest retailer of home improvement products in Asia Pacific.

Mission: To build a globally recognized ASEAN retail brand, offering a wide variety of high-quality products at affordable prices, in line with the company motto: "ALWAYS LOW PRICES”. The company is set for an expansion, targeting the opening of 100 stores over the next 3 to 5 years, spanning malls, high streets, and standalone outlets.

Job purpose: The Assistant Branch Manager (ABM) will support the Branch Manager in overseeing the overall operations of the branch. The role involves managing daily store activities, ensuring excellent customer service, achieving sales targets, supervising staff, and maintaining operational standards in line with company policies. The ABM acts as a key point of leadership within the branch and ensures smooth and efficient functioning of all processes.

Job Description/ Responsibility:

Operations Management: Assist in managing daily branch operations, ensuring compliance with company policies and procedures. Monitor and maintain store inventory, stock replenishment, and merchandising standards. Ensure the branch meets operational and safety standards.

Sales & Performance: Support the Branch Manager in achieving branch sales targets and KPIs. Analyse sales data to identify trends and opportunities for improvement. Assist in planning and implementing marketing and promotional activities.

Team Leadership & Staff Management: Supervise, coach, and motivate branch staff to achieve individual and team goals. Conduct performance reviews, provide feedback, and identify training needs. Assist in recruitment, onboarding, and staff scheduling.

Customer Service: Ensure high-quality customer service standards are maintained. Handle escalated customer complaints and resolve issues effectively. Promote a positive shopping experience for all customers.

Administrative Duties: Maintain accurate records of sales, inventory, and financial transactions. Prepare reports and updates for the Branch Manager and senior management. Support budgeting, expense control, and cost management activities.

Job Nature: Full-time

Educational Requirements: Bachelor’s degree in any discipline from a recognized university.
Experience Requirements: Minimum 3–5 years of experience in Retail, or a related field.

Skills Required:

1.     Strong analytical, numerical, and problem-solving skills.
2.     Advanced proficiency in Microsoft Excel, and data analysis.

3.     Proficiency in Microsoft PowerPoint and Word.

4.     Experience with business intelligence tools is an advantage.

5.     Excellent communication in English, presentation, and report-writing skills.

6.     Ability to manage multiple projects, priorities tasks, and meet deadlines.

7.     Strong attention to detail with a high level of accuracy.

Job Location: Rajshahi, Bogura & Rangpur.

Report To: RTM Head

Salary: Attractive and competitive package based on experience and qualifications.

Interested candidates can send their CV to: [email protected]

Application Deadline: 25^th August, 2026

Company Information: Malaysian-based, well-renowned multinational company. For details, please visit: www.mrdiy.com