Vacancy Announcement

Position: Assistant Branch Manager (ABM)
Vacancy: Not Specific (Male/Female)
Job Nature: Full-time (Existing & upcoming Stores)
Job Location: Dhaka
Salary: Attractive and competitive package based on experience and qualifications.

Job Summary: The Assistant Branch Manager (ABM) will support in overseeing the overall operations of the branch. The role involves managing daily store activities, ensuring excellent customer service, achieving sales targets, supervising staff, and maintaining operational standards in line with company policies. The ABM acts as a key point of leadership within the branch and ensures smooth and efficient functioning of all processes.

Key Responsibilities:

         1.         Operations Management: Assist in managing daily branch operations, ensuring compliance with company policies and procedures.

Monitor and maintain store inventory, stock replenishment, and merchandising standards.

Ensure the branch meets operational and safety standards.

         2.         Sales & Performance: Support in achieving branch sales targets and KPIs.

Analyse sales data to identify trends and opportunities for improvement.

Assist in planning and implementing marketing and promotional activities.

         3.         Team Leadership & Staff Management: Supervise, coach, and motivate branch staff to achieve individual and team goals.

Conduct performance reviews, provide feedback, and identify training needs.

Assist in recruitment, onboarding, and staff scheduling.

         4.         Customer Service: Ensure high-quality customer service standards are maintained.

Handle escalated customer complaints and resolve issues effectively.

Promote a positive shopping experience for all customers.

         5.         Administrative Duties: Maintain accurate records of sales, inventory, and financial transactions. Prepare reports and updates senior management. Support budgeting, expense control, and cost management activities.

Key Requirements: Bachelor’s degree in Business Administration, Management, or a related field. Minimum 3–5 years of experience in retail management or a similar supervisory role.

Strong leadership, communication, and interpersonal skills. Ability to analyse data and make informed decisions. Customer-focused with problem-solving skills. Knowledge of inventory management and retail operations. Flexibility to work in shifts and during weekends/holidays if required.

Competencies:

         I.            Leadership & Team Management

       II.            Decision Making & Problem Solving

     III.            Customer Orientation

    IV.            Time Management & Organizational Skills

      V.            Sales & Target Orientation

    VI.            Operational Excellence

Interested candidates can send their updated CV to:  [email protected]
Application Deadline: 30th Nov, 2025