Assistant Supervisor / Supervisor
Kuala Lumpur, Negeri Sembilan, Selangor, Wilayah Persekutuan Kuala Lumpur, Wilayah Persekutuan Putrajaya
Job Description:
- Maintain the store to standards, including stocking and cleaning.
- Ensure a consistent standard of customer service.
- Process refunds and exchanges, resolving complaints.
- Complete assigned tasks accurately and efficiently.
- Manage staff, provide counselling, training, and discipline as necessary with guidance by Human Resource personnel.
- Maintain high standards of stock presentation and correct bundle displays on the selling floor.
- Arrange promotional materials and in-store displays.
- Ensure store compliance with health and safety regulations.
- Update sales records and bank deposits.
- Verify received invoices and process "Transit Accept."
- Record data study "Daily Sales vs Receiving."
- Maintain and ensure minimum shrinkage levels.
- Be responsible for achieving sales targets for the store.
- Manage returns of goods to the warehouse or direct suppliers (e.g., damaged goods, expired goods, stock recalls, transfer of goods).
- Assist in conducting and coordinating stock check activities.
- Monitor and ensure signage and pricing are up-to-date.
- Ensure continual replenishment and checking of expiration dates for all products on the sales floor, assigning staff to fill up shelves.
- Ensure equipment is in good working condition, producing hygienic, safe, and high-quality products.
- Assist each other in ensuring smooth store operations.
- Complete job tasks assigned by a superior and follow established workplace guidelines and standard operating procedures (SOPs).
- SPM, Diploma or Degree holder in any field
- Good communication skill
- Good leadership skill
- Experience in store operation will be an advantage
- Have own transport
- Good in time management
- Willing to learn new skills
- Willing to work on shifts, weekend and public holidays
Notes:
Please state your preferred store location in the website application form.
Only shortlisted candidate will be notified.
Date Posted: 07 Dec 2023