Assistant Supervisor / Supervisor

Kuala Lumpur, Negeri Sembilan, Selangor, Wilayah Persekutuan Kuala Lumpur, Wilayah Persekutuan Putrajaya
Job Description:

  • Maintain the store to standards, including stocking and cleaning.
  • Ensure a consistent standard of customer service.
  • Process refunds and exchanges, resolving complaints.
  • Complete assigned tasks accurately and efficiently.
  • Manage staff, provide counselling, training, and discipline as necessary with guidance by Human Resource personnel.
  • Maintain high standards of stock presentation and correct bundle displays on the selling floor.
  • Arrange promotional materials and in-store displays.
  • Ensure store compliance with health and safety regulations.
  • Update sales records and bank deposits.
  • Verify received invoices and process "Transit Accept."
  • Record data study "Daily Sales vs Receiving."
  • Maintain and ensure minimum shrinkage levels.
  • Be responsible for achieving sales targets for the store.
  • Manage returns of goods to the warehouse or direct suppliers (e.g., damaged goods, expired goods, stock recalls, transfer of goods).
  • Assist in conducting and coordinating stock check activities.
  • Monitor and ensure signage and pricing are up-to-date.
  • Ensure continual replenishment and checking of expiration dates for all products on the sales floor, assigning staff to fill up shelves.
  • Ensure equipment is in good working condition, producing hygienic, safe, and high-quality products.
  • Assist each other in ensuring smooth store operations.
  • Complete job tasks assigned by a superior and follow established workplace guidelines and standard operating procedures (SOPs).
Job Requirements:

  • SPM, Diploma or Degree holder in any field
  • Good communication skill
  • Good leadership skill
  • Experience in store operation will be an advantage
  • Have own transport
  • Good in time management
  • Willing to learn new skills
  • Willing to work on shifts, weekend and public holidays
Please state your preferred store location in the website application form.
Only shortlisted candidate will be notified.

Date Posted: 07 Dec 2023

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