Job Requirements:

• Minimum 1 year of experience in hardware retail sales. Fresh grads are also encouraged to apply.
• Superb customer service and persuasion skills
• Very driven in meeting sales target
• Comfortable when delivering presentations and demonstration as per customers need
• Ability to work independently with minimal supervision
• Product knowledge in hardware is preferred
• Able to work on rotating retail operation hour including weekend and public holiday

Responsibilities:

• Listening to what customers want and helping them find the perfect product for their needs.
• Following up with customers and providing guidance on product selection.
• Constantly building product knowledge and delivering this knowledge in engaging ways.
• Able to conduct product demonstration clearly and accurately.
• Responsive after-sales support and enquiry on replacement / returns according to policies
• Gather customer feedback and identify ways to improve products and store
• Engaging in meaningful interactions and building good relationships with customers.
• Meeting store sales targets and submitting sales reports.
• Collaborate with other team members to achieve sales targets and meet store objectives.
• Maintaining a clean and organized store environment.
• Restock shelves and process transactions
• Assist with inventory management by monitoring stock levels and notifying management when items need to be replenished